Silent Customer

Let’s work together

We believe in transparency, so we invite you to explore our pricing options below…

£40-£65 per visit, depending on the number of visits and complexity of the customer journey
Set-up fee of £200
Reimbursement of the visit, for example the cost of a meal and drinks for two, or the cost of dinner, bed and breakfast for a hotel stay
In some cases, a fee is added by way of compensating our Silent Customers’ time when there isn’t a dining experience
We do not tie our clients into long contracts. We simply ask that you run three sets of visits as a minimum and that you give us a month’s notice for cancellation

Monitor, respond & manage all your customer reviews and feedback from from one interface

Mystery dining, guest and shopper services specialising in positive, behavioural influence

Covert, recorded and
bench-marked sales calls and online conversations