Let’s work together
We believe in transparency, so we invite you to explore our pricing options below…
Mystery guest visits
- £40-£65 per visit, depending on the number of visits and complexity of the customer journey
- Set-up fee of £200
- Reimbursement of the visit, for example the cost of a meal and drinks for two, or the cost of dinner, bed and breakfast for a hotel stay
- In some cases, a fee is added by way of compensating our Silent Customers’ time when there isn’t a dining experience
- We do not tie our clients into long contracts. We simply ask that you run three sets of visits as a minimum and that you give us a month’s notice for cancellation
Reputation management
- Simply £35 per month, per location or venue
- We require one month’s notice for cancellation
Explore our products
Reputation Management
Monitor, respond & manage all your customer reviews and feedback from from one interface
Mystery
Visits
Mystery dining, guest and shopper services specialising in positive, behavioural influence
Phone & Online
Audits
Covert, recorded and
bench-marked sales calls and online conversations