Businesses

Please get in touch with us so we can arrange a chat so that you can tell us about your business and what you want to see done differently, or indeed, to find out, how you can find out, what you don’t know!

We are experts in hospitality and the challenges you face. We are here to support you and your teams.

Mystery Customers

If you want to apply to become a Silent Customer (mystery shopper) then please click on this link to read first about what is required of you. You need to be observant, empathic, willing to follow detailed instructions and enjoy writing. If you think this is you then please apply via the registration form and not this enquiry form. Silent Customers are motivators, not critics and there is no such thing as a free meal, so we are very selective about our assessors.