Contact Us

15 Boston Road
Henley-on-Thames
Oxfordshire RG9 1DY

Businesses

Please contact us via the form below. We will get back in touch to arrange a chat to find out about your business and your expectations of what customer feedback services can deliver. 

Our bespoke and personal services provide more than just data. We are experts in hospitality and the challenges you face.

We support behavioural change through motivation and positivity. We are not advocates of criticism. 

Mystery Customers

Silent Customers are motivators, not critics and there is no such thing as a free meal, so we are very selective about our assessors.

If you want to apply to become a Silent Customer (mystery shopper) then please click on this link to read first about what is required of you.

You need to be observant, empathic, willing to follow detailed instructions, and enjoy writing. If you think this is you then please apply via the registration form. DO NOT complete the enquiry form below.

How did you find out about us?

Reputation Management

Mystery Visits

Phone & Online Audits

Free Training Tools

Free Training Tools

Intercepting Complaints

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Engaging Conversations

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Positive Body Language

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Relevant Recommendations

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